Would have been 5 but couldn't have a wash and valet due to Covid (I think) Always a good experience staff are always professional and friendly beautiful garage!!!!!

Always feel as though everyone is working towards customer satisfaction. Despite COVID rules everything was still efficient and friendly

Excellent to deal with one member of staff throughout. Loved receiving the video on my mini. Gave me a simple and comprehensive view of the wear and tear on vital components.

Given the Covid situation- Sytner seemed to be coping with the situation and I felt quite at ease while I waited for my mini to be mot-ed

Mot completed within time stated and price matched

Was an absolute pleasure from beginning to end even in this pandemic

Never had an issue,did what they needed to do

The staff are great and the dealership is smart and modern feeling. I love the undercover drop off point and before Covid-19 I enjoyed the waiting area. I felt safe with the Covid-19 precautions put in place at Sytner Sheffield.

Always feel confident in the service and nothing is too much trouble.

All the staff were friendly, helpful and friendly from purchase t handover

I can not fault mini which why I have come back a 3 rd time and recommend you to my sister in law

As always, well organised and courteous

Sales person David was great And helped me with any enquiry leading up to the purchase. The reveal made the sale feel extra special.

Easy straight forward process

They were very professional

Sam was excellent from booking in to collection

Kept informed about when my new car was ready for delivery. New car ready when expected.

Good communication

Good experience

Everything as expected

Efficient and good communication

Staff carried out the tasks set and gave clear and precise instructions

Good contact and when I wasn't able to pick up the vehicle was left on site overnight and it wasn't a problem.

Considering the lockdown restrictions very happy with upgraded build model

Everything went well from purchase to delivery, there were no issues and I felt very safe inside the building considering the current COVID-19 situation.

Kept to time and still gave excellent service in these trying times.

Friendly staff - dealt with Steve Ballin for 6 years and she has always been helpful and sincere. She knows my family situation as this plays a huge part in finding the right car and has been supportive over the years and was again so this time.

The drive in service is very good

Great service.

Staff helpful and polite

I could wait for my Mini to be serviced. It was completed in less than 90 minutes.

Extremely efficient yet friendly service. Special mention for Maya Sohal of the service dept. who looked after my car at the initial mot/service booking and subsequent minor repairs booking.

Kept informed of how long service would be and video of health check was useful

Kept informed throughout, dealt with the problem it went in for and my queries/concerns I raised.

Everything was explained throughout the process and regular updates with regard to delivery

Knowlegeble, confident sales team. Nothing was too much trouble. No pressure put on us to make a decision or chasing phone calls. Regular contact with us once order had been placed.

The entire experience was made easy & Adam in particular was brilliant

no complaints in a difficult time

We had a TLC package on the car so his service was already paid for, also given that it only took one and a half hours was a bonus, we then used the rest of the day to go shopping in Meadowhall. A nice day out.

Excellent customer service

Sammy Bailey in customer service was excellent and helped in all aspects

Good customer service

Staff were fantastic

No problems service with a smile.

Adam Namsoo & Jodie Watt have sold me my previous and current cars. They're both amazing and professional. I have recommended other friends and family that have bought through sytner mini sheffield. Purely based on my experiences with Adam and Jodie

Straight forward process, excellent customer service

Dealt with my problem straight away no excuses

Quick and easy everyone was pleasant

The problem I had was sorted immediately and has not returned

Yes knowledgeable and fun handover with theatre