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Customer Reviews.

service

5

The customer service from your staff is absolutely great- it's honest, friendly and professional. The facilities are also top rate, with nice comfy chairs, wifi, and complimentary coffee. The complimentary valet of the car is excellent too.

06 January 2020

service

4.5

Excellent service from booking the service to picking the mini up.

02 January 2020

service

5

Really good mechanical advise and always checked to a professional standard.

02 January 2020

service

3.5

There was a complication with my service booking which took time to rectify when I had booked an express service, the 90 minute allotted time took nearly three hours.

02 January 2020

service

5

Despite a mix up over my appointment time/dealership they made time for me and fitted me in at the time I was expecting - thanks, I live about 20 miles away so this made life much easier for me.

02 January 2020

service

5

It was free! and the coffee bar and customer service was excellent.

02 January 2020

service

5

I could not find any fault whatsoever with any of the staff involved.

02 January 2020

sales

5

I felt really happy with the service given. I drove away with a big smile on my face

30 December 2019

service

5

Always happy with the service

28 December 2019

service

5

Great service

27 December 2019

sales

5

See previous comments

25 December 2019

sales

5

Megan at Syntner Sheffield dwelt with all our needs. We visited her a few times, there was no tough sales sell, just honest very good advice which helped us make the best decision ever!

22 December 2019

sales

5

This is my third MINI bought in Sytner. Amazing experience and collection.

22 December 2019

service

5

Very good

20 December 2019

service

5

I couldn't fault it. I had a problem with my car which was dealt with quickly and efficiently.

20 December 2019

service

5

You look after your customers thank you

20 December 2019

sales

5

From the moment we meet Megan and Andy they made the whole experience a joy,easy to talk to,everything explained simply and the handover at the end absolutely great,thanks again guys.

19 December 2019

sales

5

Jayna at Mini was a delight to meet and do business with. Very obliging, and efficient. A lovely lady.

19 December 2019

service

5

Nice environment, nice polite personell, explain everything and made welcome.

18 December 2019

sales

5

We have never met David Spencer the sales representative before however a simple telephone contact to Sytner at Sheffield led us to David we told him exactly what criteria we had and David that is absolute upmost to ensure he provided what we wanted

17 December 2019

service

5

Always carried out at a good standard with polite staff and with great surroundings.

16 December 2019

service

5

Appropriately greeted and well looked after. The vehicle was returned to me on time and spotless; everything that was happening during the visit was explained thoroughly and I felt I could trust the dealership.

16 December 2019

sales

4

Jodie was great professional unfortunately fitting department didn't do a great job putting a dog guard in and there was evidence of cleaning product residue on the exterior of the car.

16 December 2019

service

5

Polite staff and very helpful

16 December 2019

service

4

Quick ,efficient service

14 December 2019

service

3

Waited beyond the time given

14 December 2019

service

5

Friendly welcoming and excellent service

10 December 2019

service

3

Quote for standard major service not given by agents who booked the service. £740 for service incl rear brake shoe replacement was an unpleasant surprise.

10 December 2019

sales

5

Very nice and very quick

10 December 2019

sales

5

The salesman, Luke Dixon was excellent, nothing was too much trouble and his knowledge and perseverance in finding me the right car at the right price was second to none.

10 December 2019

sales

5

I love my mini it suits me perfectly and I was helped by Megan to ensure I had everything I wanted to ensure it suited my needs

10 December 2019

sales

5

Don't think I will ever have a car delivered with such an impressive reveal again....unless I come back for another mini at Sytner!

09 December 2019

sales

5

nothing to complain about surroundings and service excellent

08 December 2019

service

4

good facilities when waiting, could have let me know when the car was ready a little earlier.

08 December 2019

sales

5

Friendly staff prompt delivery

08 December 2019

sales

5

Really satisfied. It's the fourth MINI I've had ( in 50 years) and I know it's going to be the best with all the 'toys' wrapped up in British racing green. The presentation of our MINI was out of this world, we were soooo impressed.Award 5 Goldstars

08 December 2019

service

5

Extremely helpful from start to finish

08 December 2019

sales

5

Everyone helpful and friendly

06 December 2019

service

5

Just very good service as always

06 December 2019

service

2

Delt with by two advisors both ok but over 2hours to m o t is a joke

05 December 2019

service

4

Drop off was great, kept informed during the service my email/ video and telephone, collection process was very poor, sat waiting for 20 mins.

05 December 2019

service

5

Quick and informative

03 December 2019

service

5

I've used them for 14 years for my 3 minis

03 December 2019

sales

5

Smooth and slick transition and very impressed with the new viewing area. The whole experience was made to feel very special.

02 December 2019

service

5

Services have been prompt Love the waiting area

02 December 2019

service

4

Flat tyre and was sorted asap

02 December 2019

service

5

Pleasant staff. Offered a drink and had somewhere to sit whilst work was being done.

02 December 2019

sales

5

Professional staff with excellent product knowledge. From ordering my mini to collection I was kept informed at all times. I have to say that the whole experience was amazing . A customer experience I have never had with any other car dealership.

02 December 2019

service

5

The car was promised to be returned twice but due to circumstances it wasn't. I did have to ring and chase what was happening.when a courtesy car was delivered it was an automatic which I had never driven before. This may be a problem for some people

01 December 2019

service

5

Nothing to much trouble and Luke is still as attentive and always returns my calls