Everything went so smoothly
Everything went so smoothly
Very professionally handled
The whole process from the initial negotiations right through to handover was very smooth especially under the current covid restrictions. Jody Brown at the Sheffield MINI Centre was exceptional keeping us informed at all stages of the process.
Very efficient service
The experience was good. Staff were informative (Adam and Andy). On collection everything ran smoothly and the presentation (light show) was a great way to receive the car. Adam was very helpful and advised me on changes from my older mini.
Due to the service provided by everyone
Great experience and great communication
Very happy we each aspect of buying experience especially the send of the car got before we drove it away. What an experience that was. Loved it
Julia, was very helpful, she kept us regularly updated with the status of our order and answered any of our questions promptly. My car was available much quicker than anticipated which was an added bonus!
Cheers Rich and pass my thanks to Jason too
You kept me informed with everything you were doing with the report you sent me
They were great to deal with, made it clear they wanted our business and got us the car we wanted
One-to-one customer service personnel who deals with you throughout your visit. Video from the mechanic is also a nice touch.
Salesperson friendly, knowledgeable, affable, courteous, professional.
Loved the reveal of the new car, and Jody has been brilliant and helpful throughout.
Very easy process
This is the third new JCW I've bought and everything has been as expected, exceptional cars, smart facility and all the Sytnerstaff from reception thru service to finance and sales are great!
Again, everything went to plan, excellent experience, quick and efficient. All the staff are polite, well informed - brilliant.
Everything is well explained by many pleasant, informed staff and the whole process is quick and efficient
Service timeliness, personalised response and great work
Really helpful staff in such strange times.
Exactly what was required
hand over was amazing
Even during covid it was brilliant, safe, convenient and still special
High quality service impressed. First time I have used Sytners. People curtious helpful and not demeaning. Service was excellent kept me informed all the way. Service area was an eye opener.
Jodie was exceptional with her engagement and service
Professional and friendly service
excellent as always
Great service and personal attention from James. Always a pleasure to come to Sytner Sheffield
Efficient and detailed service and mot, staff helpful especially in these difficult times
All around excellent service
Job done with reminders in car and from service centre
I was kept up to date at all stages Hand over of car was dramatic
Good price for a superior car to my last mini, collected in good order
Very professional and friendly service
Handover was really well done
Service and MOT completed promptly.
On time delivery with no faults on the car. Friendly and helpful staff
Felt safe. Quick service.
Nothing is to much trouble amazing staff so helpful and friendly
There were no problems on my re-call visit and everything was well organised.
Very good professional service
Always a good experience dealing with Stevie
During the purchase process I felt valued and was kept up to date throughout. During the delivery process the handover was excellent. Everything was explained to me and the reveal (light and sound show) was a real surprise that was a great touch.