The service representative was friendly and helpful. The info provided on the day and surrounding the appointment was good too. Can't really think of a way it could be improved.

The video is a great way to inform customers about their cars and giving recommendations and the reasons why certain things may need doing

Best it could be under the COVID circumstances. Very difficult to view product due to lockdown.

Feel that the service is always completely professionally carried out

Thanks to Jordan Furniss. As good as ever

absolutely seamless.

The service I received was so welcoming from the greeter to the service team. Was kept fully informed

Jon Fearn and Jodie Cooke are outstanding members of your team was kept fully informed all the way through the purchase of my car

Service contact very good and understanding.

job done quickly

All service experience has been exemplary on every occasion

Easy drop off for service. Great communication.

Very organised on arrival on site.

Friendly staff always happy to discuss problems very informative great environment to wait in.

Very straightforward, quick process and was kept up to speed on progress.

Great

Jayna Mistry salesperson was very helpful

My ageing Mini was serviced by an experienced professional team with a thorough health report. Also, bodyshop team contacted me with good advice and a quote for restoring my wheels - which unfortunately I cannot take advantage of at this point.

Scott was brilliant and is a credit to Sytner Sheffield

From simple telephone calls to vehicle handovers and after sales service, the MINi team at Sytner deliver consistently and execute at a very high standard. The premises is outstanding, clean, tidy and you're never left waiting around. Perfect!

It was great, very different due to Covid but it was still smooth

Simple and thorough process.

Very satisfied under the circumstances, Julia Hopkinson was wonderful.

The experience we received from Jon Fearn from the initial contact through to the handover was first class. Jon kept us updated throughout the process and the presentation of the vehicle on handover was the Wow factor that made everything perfect.

The video service was very thorough and I felt the mechanic was very informative with the detail he provided.

We would certainly use the services at Sytner Sheffield in the future, very informative and professional.

Smooth process, friendly and knowledgeable sales staff

Satisfied but difficult to judge during to lockdown

As above and of course also loving my brand new car

Jayna was brilliant throughout

Very good, all features of the car explained.

Every thing explained on the short video and a follow up call the next day.

As above. Sytner's staff member Jody Brown was excellent throughout.

Stevie went above and beyond.

Sytner Sheffield are excellent

Extremely professional and very covid aware

All the staff was very helpful and friendly. great job everyone!!

Helpful salesperson from start to finish, not overbearing or pushy. Comfortable to deal with.

We were updated all the time as to what was happening with the car as it was a bigger job than initially thought, but the job was completed and we are happy with result.

Staff very helpful and knowledgeable.

Considering the circumstances of social distancing etc it went very well.

Very friendly and efficient service and kept well informed by Scott

Very efficient staff . All Covid secure measures were followed.

Really straight forward process

New premises really user friendly and a pleasure to visit Service consultant Scot Walker was exceptional, a pleasure to deal with.

I was kept informed of the process throughout via video and a written report.

Helpful and attentive customer care.

Due to Adam

Jody brown was very helpful.

Dom and how went above and beyond to help me find my perfect car (s) and ensure they were delivered stress free