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Customer Reviews.

service

4.5

All work done as expected and promptly

04 June 2019

service

4

Everything was dealt with

02 June 2019

service

2

I was booked in for the 90 minute fast track mot I ended up being there around 2 hours. When my car was returned it hadn't been vacuumed as requested.

31 May 2019

service

5

I had a couple of questions about my mini and everything was explained. The service video is great as it points out anything that may need attention in the coming months.

31 May 2019

service

5

Pleasant staff Richard Holmes was very helpful and gave us accurate information

30 May 2019

service

5

I cannot fault the service department - I have been dealing with Sytner for a number of years and that in itself is recommendation enough!

30 May 2019

service

3.5

On arrival to leave my car it was very organised and the service was great however when I came to pick up my car there were no members of staff around and I had to find someone to fetch an assistant didn't really know what to do who to talk to

30 May 2019

service

2

Points were highlighted in MOT video and when I tried to contact to discuss this I had no reply following several attempts and messages left over 3 week period, not the usual standard

28 May 2019

service

4

Prompt organised efficient and effective

27 May 2019

service

5

My experience was professionally organised.

27 May 2019

service

5

James Lindsay was extremely helpful as there was originally a problem with my service and he resolved this promptly

26 May 2019

service

5

All my requirements were taken care of

25 May 2019

service

5

Maya sohal did a fantastic job on sorting out my car. As the warranty won't pay for the work that has been taken out, she sorted everything out, very happy with the customer service.

23 May 2019

sales

5

Knowledgable and friendly. Helpful and supportive throughout the process and great aftercare.

21 May 2019

service

5

James and the service team are always helpful and i feel they are very trustworthy

20 May 2019

service

5

Great attention to detail

19 May 2019

service

5

Fantastic service from all involved, couldn't have asked for more.

18 May 2019

service

5

Fast, convenient and a pleasant experience.

17 May 2019

sales

5

5th we have bought from same sales person

17 May 2019

service

5

Staff were polite and prompt in dealing with me when I took my Mini in.

16 May 2019

service

4

Car had to be kept at garage longer than expected as was never offered a courtesy car.

16 May 2019

service

4

Customer service

14 May 2019

service

5

Your staff keep you updated with everything going on and are very friendly

14 May 2019

service

5

My mini clubman was in for its mot I was advised on work that should be done before it's next years mot which I will be getting done with your selfs at a later date.

08 May 2019

service

4

Work carried out as discussed and on time.

07 May 2019

service

5

Alround excellent experience. I received an email the day before which clearly explained and showed me where I needed to go and what would happen. On the day the service manager met me, and provided an excellent service.

06 May 2019

service

5

Staff were helpful and service was done as I waited

06 May 2019

service

5

Warm welcome on arrival , kept well inform about my service .

06 May 2019

service

5

My car was scrupulously clean and the gentleman as well as the video provided clear details of about the service ( without being too technical).

04 May 2019

service

4

there was a small problem with the service of the car,the new tyres mini supplied 2 years ago had metal valve covers and these had seized on,so the tyre pressure could not be checked,i was asked to re book to resolve this,no one has returned my call

04 May 2019

service

2

Problem identified at end of warranty check but not able to resolve. Repeated calls have not been returned and now warranty has ended.

03 May 2019

service

5

I really like the cafe feel where you can site and read or work whilst you wait for your car.

02 May 2019

sales

5

Patient friendly staff

30 April 2019

service

1

Very unhelpful service team. Took my car in for service drove out of workshop with tyre warning light on which I was initially asked to pay for. Poor customer service from manager whom my issue had been passed onto.

30 April 2019

service

5

just did what was agreed

28 April 2019

service

5

Very fast wasn't hanging around too long

28 April 2019

service

5

Everything is explained clearly

28 April 2019

service

5

Quick comfortable efficient. Good refreshments

27 April 2019

service

1

When booking in I told the man that my air bag warring light was on. I was told that in order to look into this issue I would be charged £90. At the MOT review I was informed that no problem was found and that it may have just been a battery issue

23 April 2019

service

5

Completed speedily. Good customer service and made to feel welcome. Excellent feedback on what was found and completed.

22 April 2019

service

2.5

Did a tyre check forgot to put dust caps back so not happy with this. Getting the basics wrong.

22 April 2019

service

5

Richard Holmes are Danny Brown are both excellent ambassadors for Sytner Sheffield, professional, knowledgeable and courteous

22 April 2019

service

5

So attentive and reactive

20 April 2019

sales

5

This was all fine and change in plan for model purchased was dealt with smoothly.

16 April 2019

sales

5

Very smooth professional transaction

16 April 2019

service

4

Had to wait a while when came to collect car

16 April 2019

sales

5

Took a while to get my car but well worth it, it's perfect!

15 April 2019

service

5

Friendly staff, made us feel very welcome

13 April 2019

sales

5

Excellent sales person (Scarlett) and business manager who dealt with the finance

12 April 2019

service

5

Because I was completely satisfied