Slight wait for car when collecting otherwise 5 from 5

Excellent team

Thorough and efficient both the service for my car and the service I received as a customer.

The car showroom was amazing. Staff were patient and incredibly helpful throughout.

Great - loved the mini experience when I collected the car!

Excellent Service ...Fantastic staff a very well run business .Sophie Shepherd Grant Shepherd

I was kept informed throughout the process and didn't feel pressured to have further work done at this time.

Jon Fearn at Sytner, Sheffield was excellent throughout the purchasing process. He was knowledgeable, kept us informed and made the process simple and easy. He was extremely pleasant to deal with.

Lovely friendly staff, but for the 2nd time my service light was not reset with no explanation

No problems at all

My sales advisor Jon was very good and made the experience easy and non-stressful, he also had very good product knowledge. Wendy the front of house, makes customer feel very welcome.

Good value, great premises and lovely welcoming staff

Staff waiting on my arrival , good cup of coffee ,and given forty pound reduction on brake pads and service .

fixed the fault on the car and the video summary is really useful.

Always made to feel special

Staff were excellent

Front of house staff were efficient and friendly

Can't fault Maya and Chris Bell

Again service was excellent

Know what they are talking about and explained everything clearly.

Scarlett Wragg was really helpful, friendly and accommodating.

Overall great experience, loved the video I was sent to let me know how my car is doing

Excellent.

Jayna in Sheffield was lovely, great communication. Great service.

I can always rely on Mini to give a good service.

Customer service advisor Amy kept me well informed and ensured I stayed mobile while my car stayed for far too long for work to be carried out However I am disgusted with Mini itself for me having to pay for what is clearly a manufacturing fault.

Well treated everything explained costs discussed in advance no nasty surprises

5* service always

See above. Special thanks to the kind people who helped my tired and hungry five year old find a loo and a flapjack on pickup. I liked the last video of what you did too.

Very satisfied.

Love coming to your showroom and being looked after

If any outstanding issues I know I can go back with confidence that they will be addressed

The process was very smooth.

Knowledgeable sales team.

Feel looked after

I would have given you completely satisfied but you keep calling my Mrs Burgin and I'm a miss or ms. I have mentioned it before.

Looked after from start to finish by James

Customer service was friendly, detailed and informative.

Slight delay in being greeted due to lack of communication but he apologised profusely and was very polite. Only problem is I now have a knocking coming from the back of the mini so have had to book it back in.

No complaints Visit was perfect

Everything was perfect from drop off to collection.

As mentioned above, the service I received was second to none. I left feeling very happy and well looked after.

I had booked my vehicle in for a fault rectification, not a service. I was told the car was also listed for a quality improvement which was carried out and the fault was fixed; all under warranty.

After contacting numerous car garages my experience with Sytner Sheffield MINI was by far the best and stress free experience. Great car at an affordable monthly price with an easy part exchange everything I was looking for.

The all process was very easy and stress free no pushy salespeople and lovely surrounding s excellent

I received two different videos about my vehicle which gave conflicting information which was very confusing

Excellent quality of service is always provided. I always have the same person looking after my service which is great and he never tries to persuade me into buying something that doesn’t need replacing.

Prompt service. Updated around the progress of my car.Lovely friendly and helpful staff

Very well organised. Staff friendly and helpful.State of the art waiting area with refreshments.

No problems to report - I was looked after and made welcome