We were kept in the loop throughout the whole experience. We knew when the car was put into production to be made, finished, shipped over, when it arrived & worked a day best for ourselves to pick it up. The hand over was AMAZING!

I have marked the scored based on my above greavance.

Reece Falla is such a professional and friendly sales. I couldn't ask any more better services from him.

Plenty of vehicles to look at. Impressive roomy centre. Excellent sales executive, Lauren McSherry, punctual, helpful, friendly.

JON FEARN KEPT US FULLY INFORMED AT EVERY STAGE AND REPLIED TO OUR ENQUIRIES PROMPTLY

Very professional and helpful service.

Very efficient. Kept informed of all work carried out. Contacted before any added further/extra work was carried out.

Based on experience with other dealers and salespersons it could not have been better.

From the minute I walked into the showroom I was impressed. The staff are available but not harassing people. They are polite and listen to the needs of the customer and spend time helping to find the right car. The delivery was amazing too.

The experience was straightforward and appreciated the professional conduct of everyone at the Mini centre.

Love minis ,great showroom and staff

Kept us informed when our car would be coming and were very sociable

From first entering the showroom to driving away in a brand new mini, I don't think it could have gone any better! Very satisfied, from start to finish! Megan was a gem and tailored a car perfect to me, her service was terrific!

From the beginning, my interests and needs of the car / finance options were understood, and the best deal was found for me. The car came quickly and i was kept informed about every step of the process. Staff were knowledgable, helpful and friendly.

Staff were extremely helpful and knowledgeable about all products and vehicles, but we never felt under pressure to buy, the whole experience was a pleasure.

Everything went along smoothly and quickly made it all so easy

What a seam free exciting experience !!!! The hand over was beyond anything I could have expected. The video I received of the hand over experience was totally amazing. Still look at it most days and still experience the same thrill !!! Thankyou !!!

The team of Jayna, Maddie and Andy made us feel welcome and valued from the very outset

My car was booked in at defined time. I was attended to professionally on arrival. The car was handed back within the agreed period, it was washed and had a service recall item carried out. I was given feedback on the work carried out

Megan could not have been more professional while we were considering our purchase. At no time did she push and she was always keen to listen and answer questions.

The experience has been amazing - first time I have specked my own vehicle. Very enjoyable experience. I loved the progress emails. My Mini is everything I wanted and more. Thank you Jon.

Same answer as above, excellent service 10/10

We were attended to appropriately and professionally. Reese is very friendly and it makes the process even more pleasant.

Jodie and the sales team have been supportive and they offered the best advice. I didnt feel pressured into making any decisions.

It would have been 5 stars but the car had some technical issues with Apple CarPlay

Love the showroom and staff are very helpful. Reece is an outstanding salesman.

Found the car very quickly and I feel got a good deal.

Consistently good service, great communication and trustworthy

I encountered no issues on the day and picked my car up at a reasonable time.

Easy to drop off & pick up with courtesy car provided too

Greatly satisfied and well looked after

Replaced parts that it needed no messing about

great service all round (particular thanks to Lauren)

The whole experience was an absolute pleasure

Great showroom, quick and easy service and great staff.

Lauren McSherry was excellent, wonderful service. The collection of my mini was a bit of a let down - due to the lighting in the reveal room the high gloss top appeared to be scratched and the polish used on the body work was smeared on the trims.

Professional and efficient.

Five stars for all of the sales

Friendly helpful service team James was especially helpful and took the time to explain the work undertaken on my mini and what would be required going forward .

I was kept very well informed on the progress on my car.

Had no problems whatsoever

Quick service. Excellent communication at all stages of car repair

Really really satisfied. I will definitely recommend mini to all my family and friends and the delivery of my new car was so memorable.

Friendly and welcoming. All work carried and and car returned cleaned inside and out

'cause it's true!

Excellent

It was and enjoyable exprience, all the staff were friendly and with a ready smile. Adam Namsoo was great, patient, not pushy, explained everything in detail. When I collected the car, he made me and my new Mini special, a great presentation.

Flexible approach

Luke was superb a credit and also did what he said he would Nothing to much trouble and also kept me updated even on his days off

Quick service while we waited