Car now working perfectly and staff were great

Work done as expected

The customer experience provided by Scarlett

Reece Falla was very helpful, informed and took both time and trouble with us.

My car was in a great condition when it was left it was in a better condition when collected. I wasnt cornered into buying unnecessary items for my car.

Sytners of Sheffield were excellent and many thanks to Jon Fearns

Because our contact Reece Falla was outstanding, so knowledgeable and friendly and nothing was too much trouble whatever time of day I contacted him with questions.

Fantastic facility with a very efficient, knowledgable, courteous and friendly team.

We had a 40min wait when collecting the car the next day.

I was kep updated with my ca delivery, and shown all around 5h3 car when I picked it up.

Problem sorted quickly and car always returned spotlessly clean.

Polite, friendly and helpful service.

Excellent all round service

Jodie Watt was excellent Regular updates and very knowledgeable

Service fabulous as always Always kept updated with phone calls , videos etc

As above, there was no waiting around. The person who I dealt with made sure I knew what was happening at all times. He even recommended the hot chocolate.

Reliable

Good experience

Not inspecting the car correctly when new, not advising of faults when we pointed issues out to you, stating parts need replacing and refusing to do so under warranty, not taking responsibility of the problem, passing it back to the customer to take

Found the problem straight away

Everything ran smoothly. Sufficient and timely communication.

Pleasant staff, excellent surroundings.

Everything runs to time. Always told what stage the process is at

As above

Excellent service and exceptional communication pre and post sale

Shuttle bus to Meadowhall still not up and running as promised.

The work was carried out in the time slot given, the assessment report was detailed and I really like the video reports that are sent showing the condition of the car upon assessment.

My flat tyre was replaced quickly and in the meantime I was given free coffee and drinks while I waited

I should not have to chase the company up for answers.

Service explained my additional questions answered and the coffee was good

Excellent service

I love going here and no longer dread having to take time away from work to get my car sorted

Open and honest set up

The customer service received from Jayna has always been exceptional. She is so friendly and helpful in making sure you get the car you want.

The inside valet was a bit disappointing. It wasn't done very thoroughly.

Friendly staff prompt attention

Contacted when car ready which was before time expected

Everything was simple and efficient.

The update emails were really great

My car had a ptoblem wut a "rattling noise in passenger window, previous isdie with same problem in drivers side window. Both issues were satisfactorly resolved. But after repair commnication issue regarding pickup--this issue resolved.

Sam was very personable and polite. No hard push, she listened to what I wanted, kept me informed every step of the way and delivered on everything she promised.

The service was excellent and staff were great.

Completely satisfied. Received a video about my car. Was ready when they said it would be. Nice customer relationships.

Maya from the team in Sheffield was again excellent as ever and very easy to deal with

My car was ready quicker than I was expecting and I was well looked after while I was waiting.

All was very efficient.

Jodie Watt at Sytner Sheffield was fantastic

Problem with the car was resolved quickly and efficiently, and my car was picked up and dropped back at my place of work - excellent service!

Any problems were quickly dealt with

I would have been extremely satisfied if the issue had been fixed first time. Service was aware of the fault but did not have the part. On the second visit, the wrong part was ordered. This was only fixed on the third visit.