OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
140 ratings and 102 comments received in the last 90 days.
15 June 2025
Overall, very satisfied. Fergus was great at communicating.
05 June 2025
Just a really painless process
04 June 2025
All went quite smoothly
04 June 2025
Kept informed and and all queries dealt with quickly and efficiently
01 June 2025
Great service from Paul kept us informed on delivery date.
30 May 2025
Cant fault it.
25 May 2025
Very good experience
24 May 2025
Very
03 May 2025
Arrived faster than expected which is a bonus.
30 June 2025
excellent service
27 June 2025
Just had a slight issue, but was quickly resolved. I wasn't told I had to pay for courtesy car. Which I didn't have to pay in the end. But it will put me off in the future if I have to pay for courtesy car. I could test drive without paying.
26 June 2025
Went through everything so I knew what I'd booked and what cost. Was courteous and friendly. Was sent a short video and followed that up with a quick phone call, offering extra service if I required.
20 June 2025
I had such a good time! Felt like such a luxurious experience and I was treated so well by Jason in particular! Considering I was very lost and didn't have much of an idea what I was doing, I was very well looked after!:)
19 June 2025
Again great staff and great dealership
19 June 2025
I was happy that my car was dealt with professionally,I was kept informed and it came back to me clean.
19 June 2025
Again very nice and friendly staff who remember you from ine visit to the next. Nice that you get a video from the mechanic with an overview of your cars condition.
19 June 2025
They really put me off getting another mini - never from them again. Rude money grabbing humans
19 June 2025
Straightforward and easy
19 June 2025
Work required carried out in time specified.
02 July 2025
Supportive