OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
198 ratings and 127 comments received in the last 90 days.
16 July 2024
Very satisfied. There is nothing we could fault!
11 July 2024
Very professional.
09 July 2024
Everything was seamless start to finish at Mini Sheffield
08 July 2024
On time delivery exactly as planned and car exactly as specification
07 July 2024
simply, smooth process kept me informed at all stages. Paul made a special effort to get me an overnight test drive of the car. That was key in my decision making process
05 July 2024
Attentive from start to finish
04 July 2024
This is the first mimi we have bought , even though we have had many BMWs the salesman , Samuel Proctor was a delight to deal with . So very friendly and efficient
04 July 2024
Overall a very easy and pleasurable experience.
03 July 2024
Very happy
19 July 2024
The member of staff was very helpful and informative
16 July 2024
Very happy as always. Very honest people always happy to help. Jason did everything he could to make my visit as easy as possible. Thanks Jason
15 July 2024
Jason kept us updated on progress and the problem with the car was sorted.
15 July 2024
Jason was incredibly helpful both over the phone and in person when dropping my car off and picking up. He was quick to reassure me about my concerns and effectively relayed this to the rest of the team and was very prompt in providing feedback.
15 July 2024
The video health check was really useful and informative.
15 July 2024
Very satisfied, from start to finish the service I received was very hospitable, laid back, professional and personable. I was kept updated about my car through and it was in safe hands throughout.
14 July 2024
Very friendly staff. Beautiful showroom. Everyone is very helpful and happy to answer any questions. The work was completed quickly.
14 July 2024
Delt with quick and on time !
14 July 2024
Friendly, efficient service
14 July 2024
Very satisfied we're made to feel valued customers.
18 July 2024
Great customer service from Matt start to finish. No pressure, listened to requirements and responded to emails promptly