OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
165 ratings and 106 comments received in the last 90 days.
09 August 2025
Everything went straightforword and efficient from the start to handing over
08 August 2025
Everyone is as friendly as per
06 August 2025
Very helpful handover as I've never had a mini before super helpful going over everything in the car
04 August 2025
The sale rep wasn't pushy and did his best to find me the car I wanted and get delivered as soon as he could
30 July 2025
Completely satisfied, Fergus Simons was brilliant, nothing was too much trouble for him.
29 July 2025
Bit of a mix up on collection day as the car couldn't be taxed due to a system issue. Ended up collecting a day later.
27 July 2025
Feel good
27 July 2025
Again excellent from start to finish.
20 July 2025
Ferguson went above and beyond with high level of customer service Fair price given for trade in
16 August 2025
Can't think of any more that could of been done to improve it.
15 August 2025
Great customer service
14 August 2025
Customer service was brilliant very helpful
14 August 2025
Lovely staff who were helpful
14 August 2025
Everything went smoothly from booking to finish
14 August 2025
Very satisfied, it was completed to a high standard, and the video they send you as they are servicing the car very helpful.
14 August 2025
Great service made really easy from Paul who checked me in and Jason who dealt with the service and warranty issues I had with my car ! Both very professional in dealing with me.
14 August 2025
Service good but very expensive
14 August 2025
exactly as i've just described,
31 July 2025
Very efficient and kept me informed & upto date
17 August 2025
Very happy with the service and ad ice I have received from Mathew right through the journey of my mini car purchase.