OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
163 ratings and 127 comments received in the last 90 days.
18 April 2026
Returning customer. Halliwell Jones Chester are crooks. They mislead you with servicing servicing pricing and their salespeople are shiny suited spivs. Sytner Sheffield are nothing like this. Supportive, welcoming and a pleasure to deal with.
16 April 2026
Jody then Fergus were both great (& the guy who I did the test drive with, sorry can't remember his name). They were all very patient & tolerant of my minimal technology skills & not having driven an automatic (larger) car in a long time! Thank you.
16 April 2026
Really satisfied with the experience I had with Courtney. She clearly explained all of my options and communicated with me throughout the process.
14 April 2026
Constantly given updates
14 April 2026
Excellent customer service by Courtney. Gave me all the information I needed and answered all my questions in a timely manner.
12 April 2026
Happy with the first contact to handover
09 April 2026
Synter Sheffield had a huge range of new and used minis. It was great to walk around and view all the different models and colours available. Staff where friendly and knowledgeable.
07 April 2026
Lovely efficient sales man my previous 3 cars were Porsche so wasn't expecting service to rival but it did Thankyou
06 April 2026
A very positive experience at Sytner Mini Sheffield. Wonderful customer service, new car information explained clearly, kept informed/ updated regularly. Did not have to wait long for delivery of new car.
19 April 2026
I have returned to Sytner Mini Sheffield after moving to Ripon in Nth Yorks. Last year I took my car to Stratstone in Harrogate, the waiting facilities just dont compare and I wasnt totally satisfied with the feedback from the service!
19 April 2026
Always great customer care and support when vehicle is in
19 April 2026
Fantastic customer service. Very professional and helpful. Kept me informed of the process right after me booking on the app to calling for me to pick the vehicle up. They also updated me on the progress throughout the day. Thank you.
19 April 2026
Very pleased with car and service staff very pleasant and efficient
15 April 2026
Would have been 5 star but there was a confusion over booking date.
14 April 2026
Issue resolved
10 April 2026
I was able to sit and work whilst waiting for the MOT to be carried out. All staff are great, welcoming and polite.
09 April 2026
Always good
08 April 2026
First experience of being looked after by the Mini side of Sytner Sheffield, every bit as good as BMW. Kept in the loop at all times and excellent video showing how my car is performing.
08 April 2026
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FIND Sytner Sheffield.
Address
- Brightside Way, Sheffield, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 0114 2565 901
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
Address
- Brightside Way, Sheffield, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0114 2565 901
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
19 April 2026
All done really smoothly by fergus