About Your Local MINI Retailer

OUR CUSTOMER REVIEWS.

SERVICE

5.0

NEW CAR SALES

5.0

Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.

New car sales
Service

161 ratings and 137 comments received in the last 90 days.

24 June 2026

The showroom was nice, the staff were great and very helpful without any pressure. A great service and there was a good choice of cars to look at too.

17 June 2026

Brad was extremely friendly and informative. Didn't feel pressured. Made contact all way through the sale to delivery of the car.

17 June 2026

This is the second time Fergus has sold me a car. He made everything really easy.

14 June 2026

Courtney was fantastic from start to finish. She kept me well informed from start to finish and answered all my email questions.

14 June 2026

The team were very good and efficient

07 June 2026

Very satisfied, this is my fifth mini from the dealership and the excellent service as well as the quality of the vehicle are what keep me coming back

04 June 2026

Furgus the Sales rep was very informative, pleasant and couldn't be more helpful.

03 June 2026

Excellent information given and explained, spending time to go through everything

03 June 2026

Everyone and everything was spot on very impressive

03 June 2026

Very professional and friendly staff.

See all reviews

02 June 2026

Great service.

02 June 2026

Great service nothing was too much trouble great customer service

02 June 2026

From start to finish the process was quick, easy and uncomplicated thanks to Bradley Allen (sales executive) who was very helpful and very personable not to mention very knowledgeable and he put me at ease which is an important factor in the process.

31 May 2026

Superb service

30 May 2026

Five stars. Very happy with the service I received

27 May 2026

Mathew was fantastic from the initial contact to the support we're receiving now - outstanding service and support.

24 May 2026

Excellent service provided by Mathew at Sheffield. His knowledge of the car and the motability scheme made the whole process easy and not stressful. I enjoyed the experience and Mathew kept me up to date with delivery dates etc with phone calls email

23 May 2026

Such a lovely centre, all staff are so lovely and helpful.

22 May 2026

From initial contact with Jody to collecting my car with Samuel, purchasing my new car has been an effortless experience, great informative friendly service received

19 May 2026

Mathew was absolutely amazing, really helpful and knowledgeable. Nothing was to much. I have a mental disability and he never judged, he explained things so I could understand when I struggled the first time to understand. Truly amazing man.

19 May 2026

Was highly satifised

18 May 2026

Sam looked after us really well and answered all our questions

15 May 2026

Because it was great! Pity you had to "value engineer" the fancy handover experience I had with my previous Mini!

15 May 2026

The salesman Fergus Simons was excellent and very helpful, polite and courteous.

12 May 2026

Mathew watkin who looked after me through my purchase of my new mini was great,he kept me in th loop through the whole process.

03 May 2026

The retailer were great but after 3 issues with finance and the first order being out through as cash it did get worrying and a hit tiresom. Thanks to Jody and Sam at Sytner Mini Sheffield

02 May 2026

They were understanding of my needs at all times.

02 May 2026

Jayden did a great job Roy in touch all along cannot fault the service provided

02 May 2026

Amazing

30 April 2026

The centre was clean, well laid out and the staff friendly and helpful.

29 April 2026

Excellent customer service

28 April 2026

It has been quite difficult to contact the centre with a difficult to navigate automated phone system. The computer system also unfortunately lost my finance info. Communication didn't flow regarding this.

27 April 2026

Excellent and friendly explained everything that we need to know as we went through the ordering system

25 April 2026

Fergus was very helpful , explaining everything , but not pushing me at all

23 April 2026

Mathew Watkins, the salesman went above and beyond to ensure my satisfaction.

22 April 2026

Everything about the purchasing experience was positive. The facility, atmosphere of the experience and in particular the professionalism of the sales executive were all first rate

21 April 2026

Courtney Holmes worked w' us to search stock, pricing, & availability. In the end she was able to help us find our new CountrymanE. We especially appreciated Courtney's approach to listen & take our requirements into account throughout the process.

21 April 2026

The process was made simple on ordering and the delivery of the new car was great - I noticed the attention to detail!

19 April 2026

All done really smoothly by fergus

18 April 2026

Returning customer. Halliwell Jones Chester are crooks. They mislead you with servicing servicing pricing and their salespeople are shiny suited spivs. Sytner Sheffield are nothing like this. Supportive, welcoming and a pleasure to deal with.

16 April 2026

Jody then Fergus were both great (& the guy who I did the test drive with, sorry can't remember his name). They were all very patient & tolerant of my minimal technology skills & not having driven an automatic (larger) car in a long time! Thank you.

16 April 2026

Really satisfied with the experience I had with Courtney. She clearly explained all of my options and communicated with me throughout the process.

14 April 2026

Constantly given updates

14 April 2026

Excellent customer service by Courtney. Gave me all the information I needed and answered all my questions in a timely manner.

12 April 2026

Happy with the first contact to handover

09 April 2026

Synter Sheffield had a huge range of new and used minis. It was great to walk around and view all the different models and colours available. Staff where friendly and knowledgeable.

07 April 2026

Lovely efficient sales man my previous 3 cars were Porsche so wasn't expecting service to rival but it did Thankyou

06 April 2026

A very positive experience at Sytner Mini Sheffield. Wonderful customer service, new car information explained clearly, kept informed/ updated regularly. Did not have to wait long for delivery of new car.

04 April 2026

Kept in the loop with what was going on and looking at app for updates

03 April 2026

Mathew was fantastic all through the sales process. From the moment I sent an email enquiring and Mat phoning me to arrange an appointment for a test drive to picking up my new car earlier this week Mat was so helpful and kind.

01 April 2026

Excellent service

01 April 2026

The process was very efficient and tailored to our needs and we had plenty of time to discuss and see various options

31 March 2026

Matthew provided a fantastic experience from order appointment to delivery. He was professional, helpful, and kept me informed throughout. Everything went smoothly, and he made the process easy and stress-free. Highly recommend - 5 star service!

31 March 2026

Matthew was so professional and really helpful and understood everything I needed for my needs.

31 March 2026

Very professional fergus was always on hand to help nothing too small

24 June 2026

Staff are always courteous and professional. Facilities are clean and welcoming and my car is always returned cleaned.

23 June 2026

All staff were excellent.

22 June 2026

disappointed that the only mot advisory was the front tyres, the same front tyres we had said looked low when we bought the car last September. assured they were fine & well within the mini used standard. Car only done less than 2000 since purchase

22 June 2026

Great service

22 June 2026

because I had a task re-setting the seatafter the service

21 June 2026

Excellent service every year .

21 June 2026

Very professional facility,service and staff. Also a great area to wait for your vehicle

20 June 2026

The centre is clean and tidy and the people that you deal with are great!

18 June 2026

Efficient service

18 June 2026

Very happy with service and contact before and during

Quick, friendly and efficient

08 April 2026

First experience of being looked after by the Mini side of Sytner Sheffield, every bit as good as BMW. Kept in the loop at all times and excellent video showing how my car is performing.

08 April 2026

07 April 2026

5/5 for mini service team, Jason made sure i was kept informed throughout and that I wasn't kept waiting at pick up. Lose one star for BMW sales - was kept waiting for ages with no apology or reason, was never followed up with phone call (promised)

05 April 2026

Easy to use

04 April 2026

All the staff very friendly & Helpful. Especially the ladies working behind the coffee bar

04 April 2026

Quick and efficient service.

PLEASE DON'T HESITATE TO GET IN TOUCH WITH US.

Our contact details

FIND Sytner Sheffield.

Address

Brightside Way, Sheffield, S9 2RQ

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:30 - 17:00
Sun:10:00 - 16:00

Phone

0114 2565 901

Map

Areas served

Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton

View map

Address

Brightside Way, Sheffield, S9 2RQ

Opening Hours

Mon–Fri:08:00 - 18:00
Sat:08:00 - 13:00
Sun:CLOSED

Phone

0114 2565 901

Map

Areas served

Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton

View map