OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
156 ratings and 122 comments received in the last 90 days.
01 April 2026
The process was very efficient and tailored to our needs and we had plenty of time to discuss and see various options
31 March 2026
Matthew provided a fantastic experience from order appointment to delivery. He was professional, helpful, and kept me informed throughout. Everything went smoothly, and he made the process easy and stress-free. Highly recommend - 5 star service!
31 March 2026
Very professional fergus was always on hand to help nothing too small
31 March 2026
Matthew was so professional and really helpful and understood everything I needed for my needs.
30 March 2026
My sale was dealt with very efficiently by Jodie Brown. I purchased my last mini with him and would go to him again.
29 March 2026
I found it easy to dicuss my needs with the sales assistant who was very helpful and understanding his advice was of great benefit.I needed to check back with him before making a decision and found nothing was too much trouble
27 March 2026
Excellent service. Really helpful, supportive and knowledgeable staff.
27 March 2026
Overall, I was very satisfied with my experience. Our mini arrived sooner than expected and everything was completed quickly and efficiently.
26 March 2026
Mathew was incredibly friendly and professional and made the whole experience seamless and easy.
29 March 2026
Booked online for 90 min wait appointment. Kept on schedule and kept informed by friendly staff.
28 March 2026
Very smooth service
28 March 2026
Good service and responsiveness.
28 March 2026
Excellent service as always.
28 March 2026
Easy to book. Pricing clear.
26 March 2026
Always helpful and get to the bottom of the problem. Don't keep you waiting too long to be seen and staff are always polite
25 March 2026
Amazing service as always! Best MINI dealership around.
25 March 2026
The service experience was Ok but booking anything with Sytners is a nightmare. Email messages, What's App or text, and waiting for call backs, is no substitute for speaking to a person
24 March 2026
Scott was very helpful and kept me in the picture but I had been told that my service/MOT would take 2 hours and it actually took 4 hours.
24 March 2026
I was treated really well throughout the booking and the car is just as it should be post 'main dealer' service .
FIND Sytner Sheffield.
Address
- Brightside Way, Sheffield, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 0114 2565 901
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
Address
- Brightside Way, Sheffield, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0114 2565 901
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
01 April 2026
Excellent service