OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
165 ratings and 123 comments received in the last 90 days.
08 January 2026
Sales staff were good but dealing with mini uk not good. I was also not impressed I traded a mini and had to phone and ask when I was going to receive the money.
08 January 2026
I had an accident where my car was a total loss and needed a new vehicle asap and the Sheffield team acted quickly to source a suitable car for me
01 January 2026
Very good. Clear and helpful guidance on how to use my new car.
21 December 2025
Great communication and very efficient and friendly
18 December 2025
All very good
17 December 2025
totally satisfied with everything couldn't have done more
17 December 2025
Very straight forward
16 December 2025
Sytner Sheffield are a lovely place to do business with. A special mention to Jody Brown who helped me make sure that I bought the right Mini for me.
12 December 2025
Our response relates specifically to the 2 members of the sales staff with whom we dealt directly. They were extremely courteous and helpful at all stages of the process.
27 January 2026
I was looked after from arrival. Safi booked me in promptly. I waited for the car to be serviced. I was offered a drink and comfortable surroundings. All staff were lovely, and appreciate the video from Joe who worked on my car.
27 January 2026
Always a great personable experience
27 January 2026
Service completed as promised
27 January 2026
All went as expected
23 January 2026
Good service
22 January 2026
There were other issues that were discussed when the car was dropped off. Dealt with them immediately.
22 January 2026
My Paceman broke down on the M1 when I was travelling to Cheltenham from Durham. I limped to Sytner Sheffield. I had to wait a few days for a diagnosis but they were incredibly thorough. Jason was amazing in keeping me informed throughout.
21 January 2026
Jason was excellent hence the rating. However I was wearing a face mask due to having flu and a female with blonde hair sitting on the front row of BMW was laughing at me. That made me feel upset and uncomfortable.
21 January 2026
Always the best service especially from Lisa Blythe 10/10
19 January 2026
Very easy to drop off the car and kept well informed.
FIND Sytner Sheffield.
Address
- Brightside Way, Sheffield, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 0114 2565 901
Oldbury as well as surrounding areas including Dudley, Birmingham, West Bromwich and Walsall
Address
- Brightside Way, Sheffield, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0114 2565 901
Oldbury as well as surrounding areas including Dudley, Birmingham, West Bromwich and Walsall
20 January 2026
Excellent service and super responsive to questions etc