OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
177 ratings and 130 comments received in the last 90 days.
08 January 2026
Sales staff were good but dealing with mini uk not good. I was also not impressed I traded a mini and had to phone and ask when I was going to receive the money.
08 January 2026
I had an accident where my car was a total loss and needed a new vehicle asap and the Sheffield team acted quickly to source a suitable car for me
01 January 2026
Very good. Clear and helpful guidance on how to use my new car.
21 December 2025
Great communication and very efficient and friendly
18 December 2025
All very good
17 December 2025
totally satisfied with everything couldn't have done more
17 December 2025
Very straight forward
16 December 2025
Sytner Sheffield are a lovely place to do business with. A special mention to Jody Brown who helped me make sure that I bought the right Mini for me.
12 December 2025
Our response relates specifically to the 2 members of the sales staff with whom we dealt directly. They were extremely courteous and helpful at all stages of the process.
21 January 2026
Jason was excellent hence the rating. However I was wearing a face mask due to having flu and a female with blonde hair sitting on the front row of BMW was laughing at me. That made me feel upset and uncomfortable.
21 January 2026
Always the best service especially from Lisa Blythe 10/10
19 January 2026
Very easy to drop off the car and kept well informed.
18 January 2026
Always pleased with the service department with whatever I have booked in for.
17 January 2026
Looked after well
15 January 2026
Completely satisfied
15 January 2026
All the staff were polite, friendly and helpful.
14 January 2026
Everyone pleasant and happy to help.
14 January 2026
The service was excellent and Jason was so helpful
14 January 2026
Based on the customer service displayed by Jason. I felt let down by the initial promises made and reassurances given when taking out our lease agreement.
FIND Sytner Sheffield.
Address
- Brightside Way, Sheffield, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 0114 2565 901
Oldbury as well as surrounding areas including Dudley, Birmingham, West Bromwich and Walsall
Address
- Brightside Way, Sheffield, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0114 2565 901
Oldbury as well as surrounding areas including Dudley, Birmingham, West Bromwich and Walsall
20 January 2026
Excellent service and super responsive to questions etc