OUR CUSTOMER REVIEWS.
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
160 ratings and 127 comments received in the last 90 days.
29 April 2026
Excellent customer service
28 April 2026
It has been quite difficult to contact the centre with a difficult to navigate automated phone system. The computer system also unfortunately lost my finance info. Communication didn't flow regarding this.
27 April 2026
Excellent and friendly explained everything that we need to know as we went through the ordering system
25 April 2026
Fergus was very helpful , explaining everything , but not pushing me at all
23 April 2026
Mathew Watkins, the salesman went above and beyond to ensure my satisfaction.
22 April 2026
Everything about the purchasing experience was positive. The facility, atmosphere of the experience and in particular the professionalism of the sales executive were all first rate
21 April 2026
Courtney Holmes worked w' us to search stock, pricing, & availability. In the end she was able to help us find our new CountrymanE. We especially appreciated Courtney's approach to listen & take our requirements into account throughout the process.
21 April 2026
The process was made simple on ordering and the delivery of the new car was great - I noticed the attention to detail!
19 April 2026
All done really smoothly by fergus
29 April 2026
I loved the experience of buying my MINI and I love the car but your service team fell short of what I expect from a MINI/BMW experience. They did the job and changed the oil filter and did it within a short time - SEE BELOW EXPECTED BETTER
28 April 2026
Friendly prompt service
21 April 2026
always good service from the service team
21 April 2026
Very happy with service and contact before and during
21 April 2026
Staff friendly and professional - work completed on time to excellent standard and within quoted price
20 April 2026
I
19 April 2026
Very pleased with car and service staff very pleasant and efficient
19 April 2026
Always great customer care and support when vehicle is in
19 April 2026
I have returned to Sytner Mini Sheffield after moving to Ripon in Nth Yorks. Last year I took my car to Stratstone in Harrogate, the waiting facilities just dont compare and I wasnt totally satisfied with the feedback from the service!
19 April 2026
Fantastic customer service. Very professional and helpful. Kept me informed of the process right after me booking on the app to calling for me to pick the vehicle up. They also updated me on the progress throughout the day. Thank you.
FIND Sytner Sheffield.
Address
- Brightside Way, Sheffield, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:30 - 17:00
- Sun:10:00 - 16:00
Phone
- 0114 2565 901
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
Address
- Brightside Way, Sheffield, S9 2RQ
Opening Hours
- Mon–Fri:08:00 - 18:00
- Sat:08:00 - 13:00
- Sun:CLOSED
Phone
- 0114 2565 901
Sheffield as well as surrounding areas including Rotherham, Barnsley, Worksop and Buxton
30 April 2026
The centre was clean, well laid out and the staff friendly and helpful.