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Customer Reviews.

sales

4

I'd prefer a printed Sat Nav/Communications manual - not happy with the just settings version. Mini key fob wasn't available. Travelled to Sheffield (excellent service) to purchase because of lack lustre attitude in Chesterfield.

11 January 2018

service

5

As above a proper family and friendly team and attitude. They always give me the best advice for me in my own personal situation, the video is a great way of showing me this too.

09 January 2018

sales

5

Staff were helpful, knowledgeable and friendly. The only reason I wasn’t completely satisfied was on a couple of occasions I was kept waiting for 15 to 20 minutes before being attended to.

09 January 2018

service

5

As above

09 January 2018

sales

5

From the moment we stepped into Mini, Sheffield we received excellent customer care from Stevie Ballin and on collection from Jayna (sorry I don't know surname). Stevie and Jayna were very helpful and knowledgeable.

09 January 2018

service

4

Would have been 5 but for the mix up with the registration of my car. Service were expecting a bmw for some strange reason so my service had to be rescheduled. Fortunately my mini was being collected so I didn’t have a wasted journey to Sheffield

09 January 2018

service

3

The team dealt with the smaller items I provided feedback on.

08 January 2018

service

2

Car was washed and hoovered but the back/boot hadn't been done so was still muddy on the outside and unhoovered in the boot. I also found the fact that there was no human available to speak to in the new service area quite unsettling

08 January 2018

sales

5

The whole purchase process was handled excellently by the Mini Dealer / Staff

06 January 2018

service

5

Sytner always gives great service and the facilities at the new Sheffield centre are really fantastic.

05 January 2018

service

5

Lovely staff and familiar faces which have moved across from the old branch.

04 January 2018

service

4

Wasn’t completed satisfied but that’s nothing to do with Sytner

04 January 2018

service

4

I did have a problem that wasn’t fixed at the service centre but mini emergency services were excellent. Solved the issue and very informative.

04 January 2018

service

5

Good service

04 January 2018

sales

3

Car wasn't properly prepared at delivery. Damage on car was not picked up by dealer.

02 January 2018

sales

5

Professional service from start to finish

01 January 2018

service

5

Excellent. Our salesperson Scarlett. Really looked after us.

29 December 2017

service

5

as above

29 December 2017

sales

5

New facility, looks great. Good team, friendly and nothing is ever a problem.

27 December 2017

sales

5

Superb service

27 December 2017

sales

5

sseamless, efficient, quick and easy. Great service.

26 December 2017

service

5

Always of a high standard.

26 December 2017

service

5

Everything was clearly explained.

24 December 2017

service

5

Car was rapidly serviced and checked, wanted and vacuumed.

21 December 2017

service

5

Outstanding service

21 December 2017

service

5

They do a great job

21 December 2017

service

5

I was welcomed to Sheffield’s brand spanking new service centre

20 December 2017

service

5

Nothing was too much trouble, had an extra issue with the car and was advised to book car in as it might take a full day to repair. Rather have honestly than sitting for hours.

15 December 2017

sales

5

Very smooth handover, car looked amazing

13 December 2017

service

5

The problem we had with our mini was easily put right. No hassle of taking pics and waiting for decisions. The problem wasn't a major one but was straightforward and put right they even sent a video when in the service dept.

12 December 2017

sales

5

Delighted with my new car the buying experience was great

11 December 2017

service

5

Super team - friendly professional staff

09 December 2017

sales

5

No problems

08 December 2017

sales

5

They did there job efficiently and professionally providing a good deal for both parties. The sales assistant was excellent, informed and personable.

07 December 2017

service

4

No problems & the team were very helpful

05 December 2017

sales

5

I was kept informed all the way through and every question I had was answered swiftly and completely

05 December 2017

sales

5

Faultless

05 December 2017

sales

5

Timing was everything on this purchase. Dates & targets were fully met.

04 December 2017

sales

5

Fast and efficiently dealt with.

03 December 2017

sales

5

Went smoothly

02 December 2017

service

5

Nice to be able to sit and wait whilst the service was done - staff were all very attentive and kept plying me with coffee!

29 November 2017

service

5

Staff were very helpful when finding the missing shell locking socket that had been left on the drivers seat , but couldn’t find in the car post service.

29 November 2017

sales

5

I was just slightly disappointed it didn't come with a full tank of petrol, especially as the one I traded in had only been filled up that day ....

28 November 2017

sales

5

Good customer reception, efficient and friendly.

28 November 2017

sales

5

Because my experience has been great!

28 November 2017

service

5

Apart from a hiccup with my driving licence to start, it was quickly and efficiently sorted and all was well. To pick the car up and not pay was an added bonus! Top service from mini Sytner.

28 November 2017

service

5

All good

28 November 2017

service

5

Very good service and I like to receive the video after the service.

27 November 2017

service

5

Even though my car was now 4 years old we were treated like we had just spent lots of money with you. Well done Sytner!

21 November 2017

service

4

Friendly