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Customer Reviews.

service

4

Not 100% because there were a couple of knocking noises in the suspension that weren’t addressed or issues found however I didn’t mention these so my fault really.

01 November 2018

service

5

Service was thorough investigation into fault. Fully comprehensive video report. Very satisfjed with process and outcome.

31 October 2018

service

5

Love that they go the extra mile and clean the car for when you collect

30 October 2018

service

5

I was kept informed all the way through

30 October 2018

service

4

Good customer service. Quite a long wait to collect car.

30 October 2018

service

5

Attentive and efficient staff. Relaxed area to wait with great coffee.

30 October 2018

service

5

From driving in the service was smooth, you are made to feel important and valued by staff

30 October 2018

sales

5

The wow factor of the hand over of our car was second to none. Also the friendly staff made this an outstanding experience. Thank you mini

29 October 2018

service

5

No hassle, competent staff in a spotless environment.

27 October 2018

service

5

very professional and kept completely up to date with the progress of the service

25 October 2018

service

5

Always provide excellent service

23 October 2018

sales

5

The service I received from Reece Falla in particular was outstanding. Throughout the whole buying process Reece offered honest, helpful advice; kept regular contact and replied promptly to my emails/calls - he is excellent!

23 October 2018

service

5

Phoned up on the Monday booked in and car sorted by Wednesday what more can you ask for

23 October 2018

service

5

The staff were so polite, friendly and attentive. It felt like I was booking into a 5 star hotel, not to have my car serviced. Plus I just love mini’s ?? so I had an hour to walk around looking for my next one, in their amazing showroom.

23 October 2018

sales

5

Very impressed with the all the staff but mainly Jon who looked after me well

22 October 2018

service

5

Customer services was great

21 October 2018

service

5

MAYA your service representative was excellent in every way .She kept me in touch every day with regard to progress as the fault was proving difficult to solve and the ongoing costs being incurred. I could not fault her she is a credit to Sytners.

19 October 2018

service

3.5

To time consuming

19 October 2018

service

5

Very impressed with Sytner, great dealership with state of the art facilities. Excellent staff who actually care about customers

18 October 2018

sales

5

There was no pressure selling just good advice and a willingness to help look for my perfect car! The delivery was easy and at a time to suit me.

18 October 2018

service

5

Took the pain away from an accident, handled everything, helpful and kind. Even for a courtesy car. Perfect

17 October 2018

sales

5

Reece Falla was with us every step of the way. Incredibly knowledgable about MINI products and services. Ensured we understood the whole process, very professional yet friendly and approachable. Joined in with our excitement at purchasing a brand new

17 October 2018

service

5

Fantastic staff, maya was excellent

17 October 2018

service

5

Extremely......Loved the video showing me where to go when I arrived for the service, and the video explaining what had been done

17 October 2018

sales

5

Staff were extremely helpful without feeling we was given the usual sales pitch making sure we found a car that suited our needs. Staff was also extremely flexible with test drive and pick up times.

17 October 2018

service

5

Very helpful

16 October 2018

service

5

Fast, efficient, trustworthy

16 October 2018

sales

5

I dealt with Jon Fearn when purchasing my original Mini, was so impressed I went through him again at Sytner and wasn't disappointed. Nothing is too much trouble, he knows everything there is to know and he is so jolly and patient. Simply fabulous!

16 October 2018

service

4

Good feedback. No pressure to have new parts fitted but sensible advice given.

15 October 2018

sales

5

Reece made the sale really painless and was so helpful and accommodating with us.

14 October 2018

service

5

Very good service

13 October 2018

service

5

Welcoming/ informative/ friendly/

13 October 2018

service

5

The work was carried out in the time specified

12 October 2018

sales

5

Excellent service provided by Reece at Sytner mini Sheffield

11 October 2018

sales

5

It all went very smoothly and without fuss

10 October 2018

service

5

Everything was planned perfectly.Was greeted at the drive in service and was taken inside to sort paper work out. Offered drinks and was quick and easy.Drive straight in and straight out no fuss.

10 October 2018

sales

5

It was exciting very caring and informative

09 October 2018

sales

5

From visiting showroom initially to picking car up has been a pleasure

09 October 2018

sales

5

Fabulous service at the showroom -

09 October 2018

sales

5

Grate the showroom was brilliant

09 October 2018

service

5

everything handled excellently

09 October 2018

sales

5

Reece was great, he kept me informed throughout the process from our first meeting to collecting the car. He was always approachable.

09 October 2018

sales

5

The centre has good facilities, everything went to plan, and all the staff we met were friendly, professional and had good knowledge of their products. Jon Fearn in particular provided excellent service and was very easy to deal with.

09 October 2018

service

5

The mechanic Rob was friendly, informative and clearly knowledgeable.I received a video about my car promptly and car returned after a valet service.

09 October 2018

service

5

Informative and friendly

09 October 2018

sales

5

Everything what was discussed went to plan, great service given.

09 October 2018

service

4

Wait time was too long

08 October 2018

service

4

All good except service reception. Too stiff more BMW than mini staff in suits and reception / coffee shop clinical.

08 October 2018

sales

5

Modern environment.

08 October 2018

sales

5

I am not the most decisive person but I am very particular about my specification requirements, therefore the sales personnel are always very helpful and supportive.