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Customer Reviews.

service

5

Full explanation of problem given

12 October 2017

service

5

Very reliable, knowledgeable and friendly staff. Work done on the car is all sorted, great communication

12 October 2017

sales

5

I have a beautiful car with everything I wanted at a price I believed completely agreeable. I also loved the car reveal once my car had been completed - which was extremely fast and efficient.

11 October 2017

service

4

Service department is always excellent but I felt pressurised to book the car in for brakes when dealing with the service reservations team over the phone and was told the car wear indicator computer shouldn't be trusted for the brakes.

11 October 2017

sales

5

Scarlett gave an in depth explanation of mini controls etc

11 October 2017

sales

5

Our salesman (Jon) was very helpful, polite and knowledgeable.

11 October 2017

sales

5

Our sales exec james nolan, was super helpfuland really friendly!

10 October 2017

sales

5

Everything ran smoothly even when I wanted to amend the pick up time, they were very obliging in meeting my needs. You were made to feel special from the moment you walked through the door.

10 October 2017

service

5

I arrived early but this wasn't a problem, tea and biscuits.MOT carried out quickly. Informed all the way.

10 October 2017

service

5

Car had an issue and it was sorted

08 October 2017

service

5

Great personal service (thank you Maya), efficient handover and pick up, including courtesy car.

06 October 2017

sales

5

Dealt with extremely professionally

04 October 2017

service

5

As above! Quick and professional.

04 October 2017

service

5

Everything was explained and staff is always willing to help.

04 October 2017

service

5

No hassle

04 October 2017

service

5

Did job quickly and well

04 October 2017

sales

5

Very pleased with both contacts in Sheffield but needed to contact finance regarding payment date - was dealt with immediately.

03 October 2017

sales

5

I was kept informed on the production stage of my car, updated regularly. I was supported and advised regarding documents and insurance cover. We arranged a convenient time to collect, it was the salesperson's day off, he came into complete for me.

02 October 2017

sales

5

Car was ordered quickly and effectively, queries answered promptly, on collection I was dealt with quickly but not rushed as I wanted to get my car !

02 October 2017

sales

5

Happy with all staf services and knowledge

30 September 2017

sales

5

Reece was extremely knowledgeable very patient Good communication at all times

28 September 2017

sales

5

Amy my sales advisor could not do enough for me she was helpful, informative, her car knowledge extensive, and made me feel very welcome. I was treated like a guest she found me the perfect car for my needs. What more could I ask for? Amazing!

28 September 2017

service

5

The service was completed in the time specified.

27 September 2017

sales

5

Kept informed all through the process

27 September 2017

service

4

Because when I booked the MOT I asked if the repair I had had done the previous year could be checked at the same time. I was assured that this was possible. When I dropped the car off it turned out it was not possible.

26 September 2017

service

5

Efficient and organised

26 September 2017

service

5

All faults dealt with. Email received showing faults being rectified and loan car provided

25 September 2017

service

5

Friendly and efficient - thanks Maya Bhasin

25 September 2017

service

5

Completed all required elements of services

24 September 2017

service

5

The work was carried out in the time frame specified, my car was returned cleaned and in good condition.

24 September 2017

sales

5

Quick process to pick car up

24 September 2017

service

5

Didn't have wait, kept informed of progress and a clean car was waiting for me when I returned to pick it up.

22 September 2017

service

5

As above

22 September 2017

sales

5

Helpful and knowledgeable sales team

20 September 2017

sales

5

Hassle free, helped me get a new car to meet my need, a pleasant experience

20 September 2017

sales

5

Handled really well

20 September 2017

service

5

I have always been satisfied with all work carried out and with all staff.

19 September 2017

service

4

satisfied

18 September 2017

service

5

Highly satisfied with the service manager, explanation of work needing carrying out. Polite and knowledgeable of my needs as a customer

16 September 2017

service

5

See other box

16 September 2017

service

5

Completed within timescales, very efficient service, and given various options

15 September 2017

service

5

honest and reliable, trustworthy

14 September 2017

service

5

Great service & friendly staff

14 September 2017

sales

5

Scarlett Wragg was an exceptionally good person with great customer service before during and after purchase

13 September 2017

sales

5

Nathan and Reece fully understand my expectations and deliver a great experience.

12 September 2017

sales

5

Jodie Watt was fabulous

12 September 2017

service

5

It is always good

11 September 2017

service

5

Great service and clean car to drive away

10 September 2017

service

5

They looked after me and mini fantastically

09 September 2017

service

4.5

The staff were very pleasant and friendly and seemed to know what they were doing. I felt confident in what they were telling me.